Privacy Statement for Queen of the Skin
At Queen of the Skin, we are committed to safeguarding your privacy and ensuring that your personal information is handled with the utmost care. We take our responsibility to protect your privacy seriously and comply with the relevant privacy laws and regulations, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Statement outlines the information we collect, how we use it, and your rights regarding your personal information when you visit and interact with our website.
Collection of Personal Information
When you visit our website, we may collect two types of information: personal information that you choose to provide to us directly, and website usage information gathered automatically as you browse our site.
- Personal Information You Provide
You may provide us with personal details such as your name, email address, phone number, and health-related information when you register for our services, book appointments, or subscribe to our newsletters. We only collect information necessary to provide you with healthcare services and to manage our business activities, such as booking appointments, processing payments, and improving our services. - Website Usage Information
We may automatically collect data about your browsing activities, such as the pages you visit, the duration of your visit, and the website you were referred from. This information is collected through the use of cookies and other technologies, which helps us improve the functionality of our website and provide you with a better user experience.
How We Use Your Information
We use the information we collect to provide and manage our services, communicate with you regarding appointments or updates, improve the content and functionality of our website, and ensure that we comply with legal obligations. We may also use your personal information to send you relevant updates about our services, special offers, or new products, but only if you have opted in to receive such communications.
We will not share your personal information with third parties, except where necessary to fulfil the services you have requested, as required by law, or with your consent.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and collect usage information. Cookies are small text files stored on your device that allow us to recognise your browser and capture information about your visit. You can modify your browser settings to refuse cookies if you prefer, but please be aware that some features of our website may not function properly without cookies.
Security of Your Information
We are committed to protecting your personal data. We have implemented reasonable physical, electronic, and procedural safeguards to protect the information we collect from unauthorised access or misuse. However, no method of data transmission or storage is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.
Access to and Correction of Your Information
You have the right to request access to the personal information we hold about you and to correct any inaccuracies. If you would like to access or update your personal information, please contact us at in**@qu************.au.
Sharing of Information
We will not sell, rent, or trade your personal information. However, we may disclose your information to third-party service providers who assist us in operating our website and providing services, such as payment processing or IT support. These third parties are required to protect your information and only use it for the purposes for which it was disclosed.
Changes to Our Privacy Policy
We may update this Privacy Statement from time to time to reflect changes in our practices, legal requirements, or business needs. When we make changes, we will post the revised statement on this page, and the date of the most recent update will be indicated. Please review this statement periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions or concerns regarding our Privacy Statement or the way we handle your personal information, please contact us via email at in**@qu************.au. We will respond to your enquiry as promptly as possible.
Your Consent
By using our website and providing your personal information, you consent to the collection, use, and sharing of your data as described in this Privacy Statement.